5 B2B Sales Strategies for Turning Prospects into Customers

Have you been wondering which steps to take to gather more customers? The first place you should look should be in your prospect pool since these are leads that have expressed an interest in your products or service. Once you find your prospects, you can easily convert them — with these 5 easy steps.

Find out how to group prospects, engage them, create content for different stages of readiness, provide value, align your ad messaging, and turn those prospects into customers.

1. Engage with Your Prospects

In order to do so, you need to segment your audience into different groups, depending on their current placement in the sales funnel. An easy way to do that is with automation platforms that process all of your prospects and select the type of information and messaging they will receive:

  • Prospects that are just getting to know your brand should receive information and content that explain your services.
  • Prospects that are further down the road would love to read about what sets you apart from the competition as well as a success story from one of your clients.
  • Prospects that need a bit more nurturing should receive content with tangible value.

The critical part of engaging your prospects is being present throughout the whole process of turning a prospect into a client, meaning starting right away. Early communication will send the message that you are customer-centered, and that’s the best way to grab their attention. Make sure to reach out to them through multiple channels because that will increase the chances that they will remember your brand when you reach out with a sales proposal.

If you offer a free trial, that time slot is your moment to shine. Engage them with tips and tricks about getting the most of your services. Provide them with tutorials and give them statistics about what works best for your clients.

2. Use Social Proof

Although it is priceless to have an opportunity to curate the kind of message you want your prospects to receive about you, hearing it from a third-party gives it even more power. This is where social proof comes in:

  • When prospects are considering a service or product, they like to see that actual people are using it, and if they are peers, even better. You can provide them with social proof in the form of case studies, positive reviews, or endorsements from opinion-makers.
  • Having real people talking about your brand gives you credibility. You can encourage them to give you feedback on social media and review sites, and use that on your website. You can also include those reviews in your newsletter, outreach campaigns, and throughout your sales pipeline.
  • People don’t want to feel like they are the only ones left out of the conversation. This could be attributed to FOMO (fear of missing out). Showing your prospects how your clients simplified a certain process in their day-to-day work obligations may result in an “aha moment” when they realize they can also take advantage of your products and services to better their businesses.

Our favorite way to use social proof is by creating detailed case studies. They should include a description of the situation that your client was in before they started working with you, the description of the process you went through to help them, and the result.

The result should be shown in more than one way, meaning their return on investment (ROI), as well as an increase in traffic and the human factor — how they got to spend their time more efficiently since you were taking care of the problem at hand.

3. Create a Bulletproof Content Strategy

The easiest way to convert prospects into customers is by being one step ahead and knowing what type of content could persuade certain people. This is where your marketing efforts come in handy.

While working on your content strategy, you should have a grasp of your buyer persona and how different groups of customers may benefit from your services. The first thing you need to do is differentiate your channels and key messages, and figure out which work best for different audiences.

Targeting your audience by age, industry, lifestyle, and location is a great starting point. Small business owners will have different needs than those of bigger businesses. They may be more interested in case studies that highlight small businesses with a focus on the quality of the service; bigger businesses may focus on the quantity aspect since they need platforms that allow a higher number of users and specific integrations.

A solid content strategy also involves consistency and a strong team of content writers and graphic designers to support your monthly content calendars. You can choose to hire an in-house team (if you have the budget) or engage services of agencies or freelancers like Godot Media (writing service), Envato (hiring freelance designers), Videopixie (hiring videographers or video editors), and Upwork/Fiverr (hiring freelancers from all domains/skills), among others.

4. Provide Value

Show your prospects how they can get more value from you than just a finished product or a service to turn them into loyal customers. Explain the value to your prospects and spotlight the array of services you offer such as customer services, a variety of products, and an ever-growing library of educational materials.

5. Align Your Ad Messaging

It’s imperative you split your audience into different groups and target them with different ads. This is easily done through Facebook Pixel and Google Remarketing Tools which let you track your prospects and group them with similar individuals interested in your brand.

How you deliver your message is just as important as the channel you chose, so test out how your audience responds to videos, original photographs, and infographics to find the right medium for your brand.

If you’re simultaneously running ads on different platforms, make sure to align the overall message and get creative with the formats instead of using the same copy and visual for every platform.




CIENCE offers managed services for lead generation. Our trained teams generate targeted leads and qualified appointments for your business. http://cience.com/

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CIENCE offers managed services for lead generation. Our trained teams generate targeted leads and qualified appointments for your business. http://cience.com/